3 alternatives

Best Help Scout alternatives

Looking for a Help Scout alternative? Here are 3 customer support tools worth comparing, ordered by editorial relevance. Placement is never paid for.

Compare at a glance

Tool	Pricing	From	Free plan	Platforms	Open source
Zendesk	Free trial	$25/mo	No	Web, iOS, Android, API	No
Freshdesk	Free trial	$23/mo	No	Web, iOS, Android, API	No
Intercom	Free trial	$39/mo	No	Web, iOS, API	No

The alternatives

1
Zendesk
Free trial
Established helpdesk suite with AI agents billed per automated resolution
From $25/mo · Web, iOS, Android, API
View details for Zendesk Visit Zendesk (opens in a new tab)
2
Freshdesk
Free trial
Ticketing helpdesk from Freshworks with Freddy AI for agents and customers
From $23/mo · Web, iOS, Android, API
View details for Freshdesk Visit Freshdesk (opens in a new tab)
3
Intercom
Free trial
Customer service platform pairing a shared helpdesk with the Fin AI agent
From $39/mo · Web, iOS, API
View details for Intercom Visit Intercom (opens in a new tab)