Ada
Enterprise AI agents that resolve support requests by chat, email and voice
Visit Ada (opens in a new tab)Ada is a platform for running AI customer service agents across messaging, email and voice. The agents answer questions from a company’s knowledge, carry out tasks in connected business systems through integrations and configurable playbooks, and pass conversations to human staff when needed. Teams can review performance and refine the agents over time, and APIs and SDKs allow further extension.
It suits large companies with high support volumes, including those in financial services, insurance, healthcare, travel, gaming and software, that need compliance features such as SOC 2, HIPAA and PCI DSS. Small businesses looking for a self-serve chatbot are not its target.
Ada does not publish pricing or offer a free plan or self-serve trial. Prices are set after a demo with the sales team.
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